![Concrete Wall](https://static.wixstatic.com/media/11062b_5c6719f355894992a4ffad6a33a9749b~mv2.jpg/v1/fill/w_34,h_26,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/11062b_5c6719f355894992a4ffad6a33a9749b~mv2.jpg)
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FNI CONSULTING
Empowering Your Business Growth
About FNI Consulting
Your Partner in Business and Management Consulting
FNI Consulting is a trusted partner that prides itself on providing balanced guidance in solving problems, improving organizations, and executing through innovative approaches and solutions that yield realistic outcomes. Our team of experienced consultants is dedicated to helping businesses thrive in today's competitive market.
![FNI Consulting Workspace](https://static.wixstatic.com/media/nsplsh_6a20c3dbfcc44208b8f36379307a56d2~mv2.jpg/v1/crop/x_0,y_314,w_4000,h_5372/fill/w_341,h_458,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/Image%20by%20Andrew%20Neel.jpg)
Our Specializations
50+ years of combined experience in driving global efforts through collaboration, partnership, and synergies across C Suite Executives and Senior Leaders across Service, Contact Centers, Sales, Marketing, and Front and Back Office Operational areas to address enterprise challenges and to realize value globally.
![Management Consulting](https://static.wixstatic.com/media/ff8395_8bc13d34dd2c4d6e8e525fe409b3fced~mv2.png/v1/fill/w_163,h_163,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/1.png)
Management Consulting
![Contact Center Digital Operations](https://static.wixstatic.com/media/ff8395_be0288b3ec3f44a7a5a0dcf41fbfabc0~mv2.png/v1/fill/w_163,h_163,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/2.png)
Contact Center Digital Operations
![Business Strategy Planning](https://static.wixstatic.com/media/ff8395_6cb89756e55a42c1a38116562f6080d8~mv2.png/v1/fill/w_163,h_163,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/3.png)
Business Strategy & Planning
![Process Project Change Management](https://static.wixstatic.com/media/ff8395_e0e9f6f007fc4461b00df4977db6daed~mv2.png/v1/fill/w_163,h_163,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/5.png)
Process, Project, Change Management
![AI and the Future of Work Consultation](https://static.wixstatic.com/media/ff8395_23a2d97ea73247a58664ee7b9349619b~mv2.png/v1/fill/w_163,h_163,al_c,q_85,usm_0.66_1.00_0.01,blur_3,enc_auto/6.png)
AI and the Future of Work Consultation
![FNI Consulting Strategy](https://static.wixstatic.com/media/nsplsh_1e18abaa7ad445cba875f0aa03112b28~mv2.jpg/v1/crop/x_1410,y_0,w_2779,h_3733/fill/w_85,h_115,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/Image%20by%20JESHOOTS_COM.jpg)
Dependable, Reliable, Experienced
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30+ years of experience in Consulting within Financial Services, Insurance, Wholesale/Retail Foods, and Travel/Hospitality Industries.
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15+ years experience in Digital Transformation
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28+ years in Omnichannel and CRM leadership
across Strategy, People, Process, Data, and
Technology -
10+ years in User Experience Design Thinking
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25 years of Contact Center Operations
Leadership and Consulting -
18+ years of Technology selection Implementation, and Change Management
Clients, Associations, Partners
![](https://static.wixstatic.com/media/ff8395_f477206abe5342ee9a3f2313f202dbc5~mv2.jpeg/v1/fill/w_106,h_106,q_90/ff8395_f477206abe5342ee9a3f2313f202dbc5~mv2.jpeg)
![](https://static.wixstatic.com/media/ff8395_43082c8c23bb48b89a5d978ed884cade~mv2.jpg/v1/fill/w_106,h_106,q_90/ff8395_43082c8c23bb48b89a5d978ed884cade~mv2.jpg)
![](https://static.wixstatic.com/media/ff8395_9feaec16783040a699795c8496d20738~mv2.jpeg/v1/fill/w_100,h_100,q_90/ff8395_9feaec16783040a699795c8496d20738~mv2.jpeg)
![](https://static.wixstatic.com/media/ff8395_08b2f0563d5747b38816fafd18fca620~mv2.jpeg/v1/fill/w_100,h_100,q_90/ff8395_08b2f0563d5747b38816fafd18fca620~mv2.jpeg)
![](https://static.wixstatic.com/media/ff8395_f1cef0c77d3e425cb55ff158f3a973fb~mv2.jpeg/v1/fill/w_92,h_92,q_90/ff8395_f1cef0c77d3e425cb55ff158f3a973fb~mv2.jpeg)
![](https://static.wixstatic.com/media/ff8395_59620af3cd13432da444dbd213001931~mv2.jpeg/v1/fill/w_100,h_100,q_90/ff8395_59620af3cd13432da444dbd213001931~mv2.jpeg)
![](https://static.wixstatic.com/media/ff8395_a49a0539c14f440e92ed158f8e2c4806~mv2.jpeg/v1/fill/w_100,h_100,q_90/ff8395_a49a0539c14f440e92ed158f8e2c4806~mv2.jpeg)
![](https://static.wixstatic.com/media/ff8395_4a3b644708e644a789b435bf0c65bb10~mv2.jpeg/v1/fill/w_100,h_100,q_90/ff8395_4a3b644708e644a789b435bf0c65bb10~mv2.jpeg)
![](https://static.wixstatic.com/media/ff8395_7bfadadfd8ac429dabc5a0bc60945d10~mv2.jpeg/v1/fill/w_100,h_100,q_90/ff8395_7bfadadfd8ac429dabc5a0bc60945d10~mv2.jpeg)
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![](https://static.wixstatic.com/media/ff8395_ede5423937d44fb5a57748b911d26cb5~mv2.jpg/v1/fill/w_106,h_106,q_90/ff8395_ede5423937d44fb5a57748b911d26cb5~mv2.jpg)
![](https://static.wixstatic.com/media/ff8395_fc2daaf368d040aa96c9a0f122678d29~mv2.jpg/v1/fill/w_106,h_106,q_90/ff8395_fc2daaf368d040aa96c9a0f122678d29~mv2.jpg)
![](https://static.wixstatic.com/media/ff8395_7a4b6deed1204d1288e797d6f5925927~mv2.png/v1/fill/w_106,h_106,q_90/ff8395_7a4b6deed1204d1288e797d6f5925927~mv2.png)
![Image by Carlos Muza](https://static.wixstatic.com/media/nsplsh_96a7fd9560594ef2bc79458dff8f83ff~mv2.jpg/v1/fill/w_139,h_99,al_c,q_80,usm_0.66_1.00_0.01,blur_2,enc_auto/nsplsh_96a7fd9560594ef2bc79458dff8f83ff~mv2.jpg)
Take the first step towards optimizing your business performance. Schedule a consultation with our experts today.